Job Purpose:

Provide excellent customer service with a positive and professional attitude and clear communication skills, responsible for selling tickets, booking reservations and assist, direct and help customers.

Qualifications:

• Customer Service Experience
• Possess excellent organizational, interpersonal, written and oral communication skills
• Possess excellent cash handling skills
• Proficient use of computer
• Be able to work in fast-paced, computerized environment, multi-task and have good problem solving skills
• Must be dependable with a high degree of integrity and be able to maintain confidential information
• Self-directed and quick learner
• Feel comfortable working around the general public and handling customer service complaints
• Required to work evenings, weekends, holidays and varying schedules through the summer season
• Bi-lingual, ability to speak, read and write both French and English an asset

Responsibilities (include but are not limited to):

• Selling tickets to the general public
• Provide accurate departure information, as well as, answer general inquires
• Receive telephone inquiries , booking and reservations
• Have a good geographical knowledge
• Various clerical duties as required

We thank all for their interest, however, only those selected for an interview will be contacted.

We are an equal opportunity employer committed to employing a diverse workforce.